A Clearer Way to
Access Digital Assets.

Octapex provides customers with a simple and transparent way to buy and sell selected digital assets.

Client Cost

2.5%

No hidden costs
FlowFiat ↔ Digital assets
AssetsBTC / ETH / USDT / USDC
Cost2.5% total
SettlementExternal wallet / approved account
Verified onboarding
2.5% total fee
No hidden costs
Non-custodial model
Transaction monitoring

Platform

One Gateway, Clear Execution

A straightforward, secure, and transparent method to access curated digital assets, designed for customers seeking clarity, speed, and trust in every transaction.

Premium 3D blockchain and digital asset network visual

A straightforward process for accessing digital assets.

From onboarding to quote, fee review, approval, and settlement, everything is clear and transparent. No jargon, no hype, just simple, reliable transactions.

Buy digital assets

Convert supported fiat currencies into selected digital assets through a verified transaction flow.

Sell digital assets

Convert supported digital assets back into supported fiat currencies, subject to review and settlement terms.

Fast and simple exchange

A clear transaction experience for customers who want to exchange fiat and selected digital assets with transparent pricing.

Coverage

Make Availability Clear

Our service availability is clearly outlined. You’ll find detailed information on supported assets, fiat currencies, geographic coverage, and any jurisdictional restrictions, so you always know where and how you can access our services.

Supported assets

BTC, USDT, ETH, and USDC. Additional cryptocurrencies are planned to be added in the nearest future / next quarter, subject to availability and internal approval.

Supported fiat

EUR, GBP, CAD, and AED.

Geographic scope

Geloro Pay Ltd provides services where the Company is able to operate in compliance with applicable regulatory requirements and risk management standards.

Restricted jurisdictions

The Company does not provide services in sanctioned, FATF high-risk, restricted, or prohibited jurisdictions.

How it works

A Streamlined Transaction Process

Each step is carefully designed to minimize uncertainty, ensuring the process is clear, controlled, and transparent. Settlement times may vary depending on your chosen payment method.

Verify your profile

Complete identity checks, eligibility review, and required onboarding before transaction access.

Select asset and amount

Choose the requested digital asset, transaction direction, fiat currency, and transaction size.

Review quote and fee

Review the quote, transaction details, and the total client fee of 2.5% before approval.

Confirm and settle

Credit cards may settle same day; bank transfers and APM / local payment rails may settle within T+1 to T+3.

Product flow

Track Your Next Steps

Easily follow the process with clear, transparent steps. The 2.5% fee is the total cost, no hidden charges, no network fees, and no third-party costs.

Quote Issued

The customer receives a transaction quote, including the supported asset, fiat amount, and relevant transaction terms.

Fee Reviewed

The customer reviews the total 2.5% fee before confirming. There are no hidden charges or third-party fees.

Wallet Confirmed

The customer provides their external wallet details for digital asset settlement. Transaction monitoring and verification may be applied.

Funds Sent

The customer sends the required funds, fiat, for the transaction.

Settlement Completed

Once the funds are received and reviewed, the transaction is settled according to the selected payment method and processing timelines.

Settlement

Clear Buy and Sell Flows

Settlement is a key factor. Octapex clearly outlines where your funds or digital assets go, the expected timing based on your payment method, compliance checks, transaction finality, and what cannot be undone once confirmed.

Buy Flow

The customer completes onboarding, receives a quote, confirms the 2.5% total fee, sends fiat through an approved payment method, and, after review, receives digital assets in their external wallet.

Sell Flow

The customer completes onboarding, receives a quote, confirms the 2.5% total fee, sends digital assets from their external wallet, and, after review, receives fiat settlement to an approved account.

Settlement Timing

Credit Cards: Same day.
Bank Transfer: T+1 to T+3.
APMs and Local Payment Rails: T+1 to T+3.

Payment methods

Clarify Payment Rails Upfront

At Octapex, we make it clear how fiat is sent and received, along with the supported payment methods and digital assets. All the essential details are provided upfront, ensuring you have a complete understanding of your options before getting started.

Bank Transfer

Available for both fiat payments and fiat settlement. Estimated settlement time: T+1 to T+3.

Credit Cards

Accepted where available through approved processing channels. Estimated settlement time: same day.

APMs & Local Rails

Alternative payment methods and local payment rails may be supported depending on the jurisdiction. Estimated settlement time: T+1 to T+3.

Digital Assets

Supported digital assets include USDC, USDT, BTC, and ETH. Additional cryptocurrencies may be added over time.

Fees

Pricing Transparent Before Approval

The 2.5% fee is the total cost to the client. There are no hidden charges, and no additional network fees or third-party provider costs are passed on to the client.

Client Cost

No hidden fees

2.5%

Total client cost
QuoteShown upfront
2.5%Total fee
ApprovalBefore confirm
SettlementNo add-ons

The client cost at Octapex is 2.5%, with no additional hidden fees beyond the disclosed service cost.

Fixed Client Cost: The total service cost to the client is 2.5%.
No Hidden Fees: External and third-party fees are not added to the client’s cost.
Clear Approval: The 2.5% client cost is clearly disclosed before the transaction is confirmed.
Transparent Pricing: No surprise charges after the transaction is confirmed — what you see is what you pay.
Upfront Disclosure: The fee structure is shared early in the process, allowing you to make informed decisions.
Straightforward Transactions: No complex fee breakdowns or additional fees applied during the process.
No Extra Costs: The 2.5% covers all costs, with no network or processing fees passed on to the client.

Security

Concrete Security Controls

At Octapex, we focus on real, measurable security practices. Our security section outlines exactly what measures are in place, with no vague promises or exaggerated claims-just clear, concrete steps to protect your assets and transactions

Identity Verification

Clients must complete verification before gaining access to transaction capabilities.

Wallet Screening

A risk-based review process for wallet addresses and blockchain exposure to mitigate potential risks.

Transaction Monitoring

Ongoing monitoring to detect and flag any unusual or restricted activity.

Privacy and Oversight

We provide clear, factual details about identity verification, wallet screening, transaction monitoring, privacy protections, and settlement controls to ensure full transparency and security.

Non-custodial model

Non-Custodial by Design

Octapex operates on a non-custodial model, meaning we do not provide, manage, or control customer wallets or private keys.

Clients stay in control of their wallets.

Octapex operates on a non-custodial model, meaning we do not provide, manage, or control customer wallets or private keys. Clients are required to use their own external wallets for all digital asset transactions. This model minimizes custody-related risks and strengthens the security of client assets.

Non-custodial flow

Client-controlled assets
ClientOwns access and initiates the transaction.
External WalletDigital assets settle to the client wallet.
Private KeysNever held or controlled by Octapex.
Review LayerOctapex performs review and monitoring only.
No custody. No wallet control. Client assets remain outside Octapex.

Compliance

Clear and Verifiable Regulatory Status

Geloro Pay Ltd is a licensed Money Services Provider in Canada. Company identity, license information, service limitations, and restricted jurisdictions are transparently displayed and easy to verify.

Company Name
Geloro Pay Ltd.
Company Address
1055 West Georgia Street, Suite 2100, Vancouver BC V6E 3P3, Canada
Company Registration Number
BC1538819
Company License Number
C100001040

Licensed Money Services Provider

Geloro Pay Ltd. is a licensed Money Services Provider in Canada. Service availability is subject to jurisdictional restrictions, client onboarding, screening, and ongoing risk monitoring.

Risk Disclosure

Make risk visible, not hidden.

Engaging in digital asset transactions involves risks, including the potential loss of funds. Due to market volatility, operational issues, and regulatory uncertainties, customers should be aware that the value of digital assets can fluctuate significantly. While we do not offer trading, customers may still face risks related to buying, selling, and settling digital assets. It’s important to understand these risks before proceeding with any transaction.

FAQ

Frequently Asked Questions

At Octapex, our FAQ section provides clear answers to common concerns, including custody, jurisdictions, fees, settlement timing, required documents, cancellations, and risks. We ensure you have all the information you need upfront, so you can make informed decisions with confidence.

Does Octapex hold client assets?

No, Octapex operates on a non-custodial model. We do not provide or manage customer wallets, nor do we hold or control clients' private keys. Clients are required to use their own external wallets for digital asset transactions.

What does "no hidden costs" mean?

It means the client cost is a fixed 2.5%. There are no additional external or third-party fees passed on to the client. The total cost is fully disclosed upfront.

How long does settlement take?

Settlement times vary depending on the payment method used. Credit card transactions typically settle quickly, while bank transfers and alternative payment methods or local payment rails may take longer. The exact timing depends on the chosen method, as well as review and processing factors.

Which assets and fiat currencies are supported?

Supported digital assets include BTC, USDT, ETH, and USDC. Supported fiat currencies include EUR, GBP, CAD, and AED.

Can I cancel a transaction?

Once a transaction is confirmed, it cannot be canceled or reversed. Please ensure all details are correct before confirming your transaction.

How do I verify my identity?

Clients must complete identity verification before accessing transaction functionality. This helps ensure compliance with regulatory requirements and enhances security.

What if my transaction is flagged for review?

Transactions may be flagged for additional review based on compliance checks or unusual activity. If this happens, you will be notified and the transaction may be delayed until further verification is completed.

Ready to Begin?

Start your journey with Octapex - simple, secure, and transparent digital asset transactions, all with full clarity on pricing and risks.

Start a transaction